PRIVACY NOTICE
This privacy statement discloses the privacy
practices for "Dragon Laser Limited" referred
in this document as "Dragon Laser". Because Dragon
Laser wants to demonstrate its commitment to your privacy,
we have agreed to disclose our information practices.
We have agreed to notify you of:
1. What personally identifiable information
of yours or third party personally identification is collected
from you.
2. The organisation collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection,
use and distribution of the information.
6. The kind of procedures that are in place to protect the
loss, misuse or alteration of information under the control
of Dragon Laser.
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding
by its posted privacy policy, you should first contact us
by email at support@dragonlaser.co.uk
or by phone on 01656 664130.
Information Collection and Use
Dragon Laser is the sole owner of the
information collected on this site. We will not sell, share,
or rent this information to others in ways different from
what is disclosed in this statement. Dragon Laser collects
information from our users at several different points on
our website.
Registration
There are currently registration requirements
for using the Dragon Laser shop, classifieds and forum on
this site although we are endeavouring to consolidate these
methods to be implemented at a future date.
Orders
We request information from the user on
our order forms. Here a user must provide contact information
like name and shipping address. This information is used
for billing purposes and to fill customer’s orders.
If we have trouble processing an order, this contact information
is used to get in touch with the user.
Cookies
We use cookies to track and maintain order
information and demographic information.
Log Files
We occasionally use IP addresses to analyze
trends, administer the site, track user’s movement
within the site to offer ease of use, and gather broad demographic
information for aggregate use. IP addresses are not linked
to personally identifiable information. NOTE: Your IP address
is logged with all secure credit card orders to protect
Dragon Laser from fraud.
Information Sharing
We will not share aggregated demographic
information with our partners and advertisers. This is not
linked to any personal information that can identify any
individual person. We use an outside shipping company to
ship orders. These companies do not retain, share, store
or use personally identifiable information for any secondary
purposes.
Links
This web site contains links to other
sites. Please be aware that Dragon Laser is not responsible
for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read
the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement
applies solely to information collected by this web site.
Mailings & Email
Occasionally we send out promotional offers
which range from money off products to combination packages.
To send out this information we only use contact information
such as name and email address.
Surveys & Contests
From time-to-time our site requests information
from users via surveys or contests. Participation in these
surveys or contests is completely voluntary and the user
therefore has a choice whether or not to disclose this information.
Information requested may include contact information such
as name and shipping address, and demographic information
such as postcode or age. Contact information will be used
to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the
use and satisfaction of this site.
Security
This website takes every precaution to
protect our users’ information. When users submit
sensitive information via the website, your information
is protected both online and off-line. When our order form
asks users to enter information, that information is stored
on our computers under strict privacy. Our systems are protected
by 128-bit encryption and a series of passwords to gain
access to this information.
All of our consumers information, not
just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information
to perform a specific job for example, our accounts manager
or a customer service representative are granted access
to personally identifiable information. Furthermore, ALL
employees are kept up-to-date on our security and privacy
practices. If you have any questions about the security
at our website, you can send an email to support@dragonlaser.co.uk.
Supplementation of Information
We do not use any form of supplemental
information.
Special Offers
Established customers will occasionally
receive information on products, services, special deals
if the user has activated specific options for that purpose,
and a newsletter. Out of respect for the privacy of our
users we present the option to not receive these types of
communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the customer site and service
announcement updates. Customers are not able to un-subscribe
from service announcements, which contain important and
up to date information about our services.
Correction/Updating Personal Information
If a customers personally identifiable
information changes such as your postal code, or if a user
no longer desires our service, we will endeavour to provide
a way to correct, update or remove that customers personal
data provided to us. This can usually be done by emailing
support@dragonlaser.co.uk.
Choice/Opt-out
We do not share customer information with
any third parties.
Customers who no longer wish to receive
our promotional materials may opt-out of receiving these
communications by replying to the mail with unsubscribe
in the subject line, our systems will then remove any trace
of your email address from our mailing system.
Customers of our site are always notified
when their information is being collected by any outside
parties. We do this so our customers can make an informed
choice as to whether they should proceed with services that
require an outside party.
Notification of Changes
If we change our privacy policy, we will
post those changes on our homepage so our customers are
always aware of what information we collect, how we use
it, and under circumstances, if any, we disclose it. If
at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was
collected, we will notify customers by way of an email.
Customers will have a choice as to whether or not we use
their information in this different manner. We will use
information in accordance with the privacy policy under
which the information was collected.
